What We Collect and Why
When you register and use your account, we collect the information needed to run it: your name, contact details, date of birth, and the payment details tied to your bKash, Nagad, or Rocket wallet. We collect this to verify your identity, process deposits and withdrawals, and
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keep your account secure. We also log device and session data — the browser or app you use, your IP address, and how you navigate the platform — so we can detect unusual access and protect your wallet. We do not sell your personal data to
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third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain your account data for as long as your account is active and for the period required by applicable law after closure.
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You can request a copy of your data or ask us to correct it at any time through our support channel. Whether this policy applies to you depends on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.