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Read These Terms Before You Open an Account

These terms set out what we expect from you and what you can expect from us when you use 1555bd. Access and eligibility depend on your local law and the regions where our service is available — check that your use is permitted before…

Applies to all accountsCovers bKash, Nagad, Rocket transactionsSubject to local law and eligible regionsUpdated when terms change
1555bd Read These Terms Before You Open an Account
HOW WE HANDLE TERMS

Our Approach to Account Rules and Conduct

We keep our terms practical and specific so you know exactly where you stand. Below are the four areas we take most seriously when it comes to account conduct and policy compliance.

Payment Identity Checks Every bKash, Nagad, and Rocket transaction is checked against the account holder name. Mismatches trigger a manual review before the transaction is processed or released.
Account Security Rules Your login credentials are personal and non-transferable. We use OTP verification on sensitive account actions to confirm it is you making the change, not a third party.
Terms Update Process When we revise these terms, we post the new version on this page and flag the change inside your account. Continued use after notification counts as acceptance of the updated terms.
Dispute and Appeal Path If you believe a terms decision applied to your account was incorrect, raise it through live chat or email with your account reference and the relevant transaction ID.
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any part of these terms is unclear, or if you need to flag a terms-related issue on your account — such as a payment mismatch on a bKash or Nagad deposit — contact us through the channels below. We handle terms queries separately from general account support so they reach the right team faster.

Live Chat Start a live chat session directly from the platform. Describe your terms question clearly and our team will walk you through the relevant clause and next steps.
Email Support Send a detailed email for terms queries that need a written record — useful when disputing a Rocket or Nagad transaction that touches account rules.
In-Account Help Open the Help section from your account menu on mobile or desktop. Terms-related articles are grouped separately from general FAQs for quicker access.

Common Questions About Our Terms

These are the questions we get most often about account terms, payment rules, and what happens when something on your account is flagged. If your question is not here, reach us via live chat or the in-account Help section.

Yes. The same account-matching and transaction rules apply regardless of whether you deposit via bKash, Nagad, or Rocket. The wallet name must match your registered account name in each case.

We place the transaction under review and contact you to verify identity. We will not release funds to a mismatched account until the match is confirmed or the transaction is reversed.

No. Each account is for a single person only. Sharing credentials or allowing another person to operate your account breaches these terms and may result in account suspension.

We display a notice inside your account and update the date on this page. Continuing to use the platform after that date means you accept the revised terms as current.

Access depends on your local law and whether your region is eligible. We do not accept liability for access attempted outside the regions where our service is permitted under applicable law.

Contact us via live chat or email with your account reference number and the transaction or decision ID. Our team reviews appeals separately from standard support requests for a faster resolution.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.